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SW-25440 - USA (Nevada) - E-Payment Processing System - Deadline July 12,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-25440

Government Authority located in Nevada; USA based organization looking for expert vendor for e-payment processing system.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide e-payment processing system supports online transactions and allows citizens to pay electronically by credit or debit card and electronic check (“e-checks) for permits and licenses for the city and its agency partners.
- It is preferable to work with a submitter that has successfully worked with and provided similar e payment processing (with or without integration) for an existing customer.
- The payment processing system is capable of taking and processing all transactions to include credit cards, e-checks, debit cards, and other payment types such as coupons and vouchers.
- The system can support a combination of absorbed credit or debit card fees (paid by agency) and citizen-paid credit or debit card fees (i.e., convenience fees) both going to the same shopping cart, with the credit or debit card fee charged only to the appropriate items, not the total of the cart.
- Must support a model for absorbed fees as the city will absorb customer-facing credit or debit card fees, e-check fees, and any other customer-facing payment fees.
- The system is easy to use, has reporting tools, and customization options for reporting.
- The system must meet PCI and Card industry standards and have encryption on the data.
- The vendor must also provide proof that the physical location of any stored data, server or database of the e-payment processing transactions is in the united states to meet criminal justice information system (CJIS) requirements that the city may require for public safety payments.
- The system allows for user security and allows for multiple administrative users.
- The city may require transaction reports from the processor in order to audit all invoices for payment from the processor.
- All credit card, e-checks and other payment type fees and all projects costs must be included in response. This includes any price sheets, with best and final offer. Negotiations may not be entertained.
(2) All questions must be submitted no later than July 3, 2019.
(3) Contract term will be five years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 12 July, 2019

Question Answer Deadline : Wednesday, 3 July, 2019

Category : Software, System and Application, Billing Services

Country : USA

State : Nevada

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