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SW-25856 - USA (Arizona) - RFI for Service Point Software Medicare and Medicade Insurance Verification - Deadline July 19,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-25856

Government Authority located in Arizona; USA based organization looking for expert vendor for service point software medicare and medicade insurance verification.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide service point software medicare and medicade insurance verification,
- Contractor shall provide Service Point software access codes to VA Employees within 48 hours of emailed request,
- Software service platform tracking database shall verify medicare and medicaid and third-party insurance eligibility and identify immediate family members having the same eligibility, resulting information shall only identify medicare and medicaid basis,
- Contractor shall ensure Service Point software is available upon request during normal business hours,
- Contractor shall provide training to employees having authorized access using the contractor provided universal data elements, this training shall occur as employees gain access and provide individual training as needed to include question and answers sessions,
- Contractor shall maintain 24/7 support access for trouble shooting software or system issues, correcting any errors or server malfunctioning, delayed repairs or system downtime shall require an email/telephone response indicating timeframes for repair,
- Contractor shall provide the primary and back-up contract support personnel,
- Contractor shall ensure Service Point software upgrades are provided with no delays,
- Contractor shall bill Monthly with proper invoicing.
(2) This bid is set aside for service-disabled veteran-owned small business.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 19 July, 2019

Category : Software, System and Application

Country : USA

State : Arizona

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