SW-27002 - Canada (Quebec) - RFI for Processing Software - Deadline September 16,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-27002

Government authority located in Quebec, Canada; based organization looking for expert vendor for processing software.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide commercial off-the shelf processing software for Implementation, integration and migration services to integrate the selected Solutions into the environment.
- Business analysis and configuration services, to establish and maintain common configuration
- Onboarding services to assist individual GC institutions in transitioning to a Solution, including any
additional setup, configuration, integration, training and change management work required
- Enhance the transparency and accountability of government;
- Improve service levels for the public;
- Improve the capacity of GC institutions to respond to the rapidly-growing volume of requests.
- streamline access to information and personal information requests;
- Accept questions, comments and other feedback from participants.
- enable users to create, store, modify, transfer and put requests on hold
- able to create and label requests with types
- allow the users to easily visualize at glance the status for each of their requests and activities in live
- allow users to easily visualize benchmarked information
- functionality to process request documents by digitally inserting, moving or deleting these
from a task/activity
- creating, storing and modifying one-time and reusable searches.

[C] Eligibility:

- Onshore (Canada Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 16 September, 2019

Category : Software, System and Application

Country : Canada

State : Quebec

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