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PM-11488 - USA (Bismarck, North Dakota) - RFI for Motor Vehicle Lock Box Receivable Processing and Mail Tracking Services - Deadline October 25,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: PM-11488

Government authority located in Bismarck, North Dakota, USA; based organization looking for expert vendor for motor vehicle lock box receivable processing and mail tracking services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide motor vehicle lock box receivable processing and mail tracking services for the mailed in vehicle registration renewals and/or incoming mail tracking services to the government authority located in Bismarck, ND.
- receives approximately 1,700 pieces of mail each day, which includes 1,300 vehicle renewal invoices, 400 title documents, and their associated payments
- mailed in vehicle registration renewal invoices and payments processed and all mailed in documents electronically tracked, including payment specific information and location of those documents
- Accurately review and process the mailed in vehicle registration renewal invoices and their
Payments
- Accurately track the mailed in documents, including payment specific information and location of those documents, from when they are first received in the mail until the transaction processing is completed.
- Oversee the vehicle invoice renewals submitted by mail and will ensure that all invoices
are remitted with proper documentation and fees
- Track all documents and their payments received by mail into an electronic format
- Ensure accuracy of payments and other applicable information is entered correctly. Any errors in entry or imaging must be corrected by the interested party
- Maintain the confidentiality of private information in order to comply with Federal and State laws, rules, policies and procedures.
- Responsible to correct errors in processing renewals and tracking mail in paperwork including payments, data entry or imaging.
(2) All questions must be submitted no later than October 3, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 25 October, 2019

Question Answer Deadline : Thursday, 3 October, 2019

Category : Document Printing and Mailing, Books, Maps, Ballot Papers, or Other Publications, Billing Services

Country : USA

State : North Dakota

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