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SW-29073 - USA (California) - Real-Time Arrival Prediction, Alerting and Analytics System - Deadline November 30,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29073

Government Authority located in California; USA based organization looking for expert vendor for real-time arrival prediction, alerting and analytics system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide real-time arrival prediction, alerting and analytics system, a Software as a Service (SaaS) solution,
- Ensure that customers are kept informed with a feature or stand-alone solution that will automatically push out service alerts concerning closures, delays, events, detours, etc., via email, text, social media, and other digital channels,
- Collect and analyse automatic vehicle location data, both in real-time and to build and use a historical archive of performance data for staff including service planners, dispatchers, customer service representatives, customer experience coordinators, and management,
- Design, configure, implement, and support a real-time bus location user interface or interfaces for its fixed route public transportation service,
- To automate, manage, and disseminate customer alerts on various digital communication channels,
- Collect and analyse automatic vehicle location data, both in real-time and to build and use a historical archive of performance data for staff to use for improved service planning, operations, and customer service management.
(2) All the questions must be submitted no later than November 12, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Saturday, 30 November, 2019

Question Answer Deadline : Tuesday, 12 November, 2019

Category : Software, System and Application

Country : USA

State : California

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