SW-29301 - Canada (British Columbia) - Microsoft Dynamics GP Application Support and Maintenance - Deadline December 12,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29301

Government Authority located in British Columbia; Canada based organization looking for expert vendor for microsoft dynamics GP application support and maintenance.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide ‘as required’ installation, support and maintenance services, and server evergreening for on-premise microsoft dynamics GP application. The Contractor will be required to provide, on an annual basis, options on the variety of microsoft service plan subscription plans.
- Microsoft Dynamics GP to process payments on accounts for permits for trucking companies to drive in BC.
- The system to import information from weigh-scale transfer program in CSV file format using integration manager tool.
- The Contractor is expected to provide technical and ongoing maintenance and support on an” as required” basis in the following areas:
1. Application break or fix, enhancements and technical troubleshooting;
2. Documentation of install, upgrade, and troubleshooting procedures for both server and client components;
3. Technical support for upgrades and enhancement to the Microsoft Dynamics GP application;
4. Support for migration and consolidation of two Microsoft Dynamics GP instances into one;
5. User training and consulting services on the use of the software;
6. Technical assistance with the creation of customized reports;
7. Transition in/out services
(2) Contract period will be for five years.

[C] Eligibility:

- Onshore (Canada Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 12 December, 2019

Category : Software, System and Application

Country : Canada

State : British Columbia

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