SW-29440 - USA (New Mexico) - GLOBAL - Customer Relation Management Software - Deadline December 13,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29440

Government Authority located in New Mexico; USA based organization looking for expert vendor for customer relation management software.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide customer relation management software.
- Mobile friendly application for admission and all required documentation to be accepted into the system via upload from the student and automatically transferred into the OnBase by Hyland imaging system
- Manage the review process electronically, with the plan to eliminate a paper-based process that includes a holistic matrix scoring system, reviews by various offices on campus and in some cases an admission committee and appeals committee
- Generate all communication via e-mail, text and social media to students in the prospect, inquiry, application, accepted and matriculated stages to encourage movement through the admission
funnel and retention after matriculation
- Manage phone, e-mail and text communication from the office of admission and other entities to ensure continuity of service
(2) Contract period will be for one year.

[C] Eligibility:

Global (World-wide);

[D] Work Performance:

Global, companies from all over the world can apply for this. However, Vendor may need to visit client location for onsite meetings.

[E] Proposal Submission:

Proposal can be submitted via E-mail.

Expiry Date : Friday, 13 December, 2019

Category : Software, System and Application, Global

Country : USA

State : New Mexico

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