SW-29730 - USA (Louisiana) - Point of Sale and Ticketing Software - Deadline December 23,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29730

Government authority located in Louisiana; USA based organization looking for expert vendor for point of sale and ticketing software.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide point of sale and ticketing software.
• Ticketing
• Point of Sale – including inventory
• Activity Registrations
• Facility Reservations
• Rental Management
• Robust reporting capabilities including, but not limited to the above modules and demographics
- Ongoing Support Services: -
• Onsite support (e.g. system tuning, application configuration, interface issues, report development, network optimization, user training and tips to optimize the user experience)
• Telephone support,
• Help Desk services (If there is a service level agreement for your help desk, please provide a copy with your RFP response.)
• Toll-free support line
• Users group (i.e. information about it, where it is held and when. If no, are you planning one?)
• Online knowledgebase (i.e. how it is accesses, who updates it, etc.)
• Maintenance programs and options with associated pricing
(2) A non-mandatory pre-bid conference had been due on December 2, 2019.
(3)  All question must be submitted no later than December 9, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 23 December, 2019

Pre-proposal Conference Date : Monday, 2 December, 2019

Question Answer Deadline : Monday, 9 December, 2019

Category : Software, System and Application

Country : USA

State : Louisiana

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