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SW-37878 - USA (Missouri) - Transit Scheduling Software and Services - Deadline November 10,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-37878

Government Authority located in Missouri; USA based organization looking for expert vendor for transit scheduling software and services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide transit scheduling software and services
- Proposed software solutions must be compatible with all current regional technology initiatives, including providing GTFS static and real time feeds, integration with the Transit App, real-time arrive integration – including wayside signage, automated passenger counting – including real time vehicle load reporting, and detailed ridership reporting for regional reporting needs.
• Be fully functional software with history of other public transportation paratransit contracts, preferably similar in size or larger
• An open architecture to enable future integration with add-on technologies
• Come with references from other public transit agencies, with regards to paratransit
• Be securely accessed, with adequate licensing for the necessary KCATA and service contractor staff, with no fees to add users
• Intuitive, easy to use and GIS based
• Capable of automating scheduling functions, increasing efficiencies of service and accuracy of data, reducing administrative time
• Offer client registration, or client profiles (with various eligibility options), and guard against ADA denials, even when capacity is restrained
• Trip reservations and negotiations
• Scheduling and dispatching, along with trip verification
• Invoicing and full reporting functionality, with an ad hoc report feature – generating statistics to determine efficiency
• Real time optimization
• Geo-coding and mapping, along with turn by turn directions
• On Time Performance (OTP), productivity and full ridership information
• Calculate drive time and mileage; visually display vehicles and route
• The ability to track driver performance metrics
• Include anti-virus and applicable firewall software and hardware.
a. Client Data Base.
• Conversion of existing database, including, but not limited to, all customer profile information and trip history
• Provide a data template for staff to build a client profile to be used for scheduling and dispatch functions
• Able to accommodate multiple eligibility types with accompanying policies that should be applied during the reservations process (travel times, service area, conditional eligibility, etc.)
• Track trips per client, with customization based on various trip purposes
• Enabled so that KCATA may include required customer fields
• Have customer look up and customer edit functions for all customer profile fields
b. GIS and Mapping.
• GIS and mapping capabilities to identify approximate current locations
• Service area boundaries be readily integrated, identifiable, editable, and defined by each RideKC fixed route in the region
• The ability to ensure trip origin and destination are within service area zones
• Ability to create new service-based zones
• Allow user access to map views of the service area, individual routes or runs and/or bus stops, specific street addresses, or other specified zoom levels
• Geographic query functions
• Ideally would have the ability to show a graphic display of the map for any trip reservation, in real time and historically
c. Geocoding.
• The software should have full geocoding functions allowing the user to enter an address and locate the address on a map
• Be capable of handling various street abbreviations, with the ability to eliminate true duplicate entries, in the geocoding process
• Permit manual entry of x and y coordinates if an address cannot be geocoded based on existing map range attributes
D. Cloud hosting. Ideally, the system will be a secure, reputable platform, fully functional with both Windows and macOS operating systems
- For more information describe in document.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 10 November, 2020

Category : Software, System and Application

Country : USA

State : Missouri

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