SW-37884 - USA (Virginia) - Inmate Telephone System - Deadline December 18,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-37884

Government Authority located in Virginia; USA based organization looking for expert vendor for inmate telephone system.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide a fully operational, secure and reliable inmate telephone system designed to improve the management and control of inmate telephone usage.
- The system shall be a turnkey, coinless communication service.
- The system shall be capable of completing station-to-station collect calls only from offenders to both touch and rotary dial type phones. Person-to-person calls shall not be acceptable.
- The telephones shall not require any electrical outlets at the actual telephone locations.
- The system shall have on and off-site monitoring and recording capabilities.
- The system is not required to provide video visitation but we are open to this idea.
- All material and/or equipment furnished shall be NEW. Used, recycled or remanufactured equipment shall not be accepted.
- Telephones located in inmate units shall be available for use at varying times depending on the housing unit. Phones located in Intake shall be available for use twenty-four hours per day and provide two free five-minute calls.
- Telephones shall have outgoing collect-only service to all toll free and premium area codes with no access to 800, 900, 950, 976, 10xxx, or credit card calls.
- All software-programming changes shall be the responsibility of the Offeror and shall be made at no extra cost to the Jail.
- All telephones shall be Federal Communications Commission (FCC) registered and the Offeror’s current FCC number shall be provided as part of the proposal response. Offerors should submit a detailed description of all specific features meeting these specifications.
- The system shall be designed to use automated operators only. The system shall provide clear voice prompts to complete calls without the use of an operator.
- System shall offer a form of voice biometrics or voice patterning feature to supplement investigations of a Personal Identification Number (PIN) and telephone funds theft. The
(2) All the questions must be submitted no later than November 6, 2020

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 18 December, 2020

Question Answer Deadline : Friday, 6 November, 2020

Category : Software, System and Application

Country : USA

State : Virginia

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