Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1882

Government Authority located in Colorado; USA based organization looking for expert vendor for call center services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide call center services to assist with a contact center, recruitment center, enrollment center, retention center, and a help desk.
- Operations: campaign management; meet call compliance requirements by state; inbound/outbound calling; click-to-chat; e-mail; texting; dialler/switch management; motivation/team management; performance management; training and development; workforce management.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response should be submitted physically (courier or post).

Expiry Date : Wednesday, 24 March, 2021

Category : Call Center and Answering

Country : USA

State : Colorado

Cost to Download This RFP Document : $ 9

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